Knowledge Base

What is a Group Fare booking? Important information

Some flights on FlightsMojo are booked under a Group Fare category. These fares are pre-purchased by FlightsMojo or its authorised suppliers from airlines and offered to customers at lower prices. Passengers do not need to book as a group to avail these fares.

What does "Group Fare" mean?

  • FlightsMojo or its suppliers pre-purchase seat inventory from airlines under group contracts
  • These seats are sold individually to customers at discounted prices
  • Even if you book as a single passenger or family, the ticket may be issued under a Group Fare PNR

This is why the airline may handle the booking differently from a regular individual ticket.

How will I know it's a Group Fare?

You are informed at multiple stages: a Group Fare notice is shown on the payment page before booking, and the same information is included in your booking confirmation email. Where applicable, it is also shared via WhatsApp. There are no hidden conditions.

Booking confirmation & PNR

  • Your booking is 100% confirmed, your airline PNR is valid and active, and seats are already secured with the airline
  • There is no risk of waitlisting or overbooking
  • Passenger names may not appear immediately on the airline's website — they usually reflect within 12 hours prior to departure. This is normal for group PNRs.

Web check-in for Group Fare tickets

Web check-in generally opens after 9:00 PM on the day before departure. Before this time, airlines may restrict online check-in for group fare bookings. If online check-in is unavailable, check in directly at the airport.

Important rules (please read carefully)

Group Fare tickets are generally non-refundable, non-changeable, and non-cancellable. Once booked: travel dates usually cannot be modified, passenger details cannot be changed, and cancellations/refunds are not permitted under standard rules. These conditions are defined by the airline.

Exceptional requests: in rare cases, FlightsMojo may try to check with the airline if a cancellation or name correction is possible. This is not guaranteed, approval depends entirely on the airline, additional charges may apply, and refunds (if any) are subject to airline approval.

TripShield (if purchased): you may be eligible to raise a claim under TripShield, subject to its terms — TripShield claims are handled separately from airline cancellation rules. Visit https://tripshield.flightsmojo.in/

Why are Group Fares cheaper?

Seats are purchased in advance in bulk, airlines offer reduced fares in exchange for fixed booking conditions, and flexibility is lower compared to regular fares. These fares suit travellers with confirmed and fixed travel plans.